Coordinator
Company: Apartment Life
Location: Seattle
Posted on: November 6, 2024
Job Description:
PLEASE READ THE IMPORTANT DETAILS SECTION BELOW BEFORE
APPLYING.
The Coordinator, Resident Services (CRS) will be responsible for
excellence in executing the service plan of Apartment Life's (AL)
communities. This leader will be passionate about the vision and
mission of AL and the desires of its partners to help residents
navigate various social needs and crises which can include Youth
and Adult needs.
This position will report to the region's Program Management leader
and work closely with the on-site management team. The Coordinator,
Resident Services will look to impact the lives of residents by
providing the support, programming, needs assistance, and resources
necessary to achieve stability for youth and families living in the
communities.
Specifically, the CRS will work with their Apartment Life
supervisor to prepare a schedule for after school youth
programming, as well as 1-2 community events per month to increase
engagement and/or meet practical needs such as food insecurity.
Days and hours are flexible, and can be discussed with the program
management leader.
Important Details:
- This role is part time, serving 1 community for 24 hours per
week in the Kent area of South King County, WA.
- The position is Offsite meaning that the coordinator will drive
to the property to serve but they will NOT need to live at the
property and they will be paid hourly. If housing is needed, a
housing allowance to live onsite is negotiable.
- The hourly rate for this role has a range of $25-$29
(commensurate with experience).
- The coordinator's primary responsibility will be to plan and
host after school Kid's Club 5 days/week. Kids Club activity plans
are provided by Apartment Life but we encourage your
creativity!
- The coordinator will spend 1 day/week working with residents to
resource them in areas of need, or hosting needs-based enrichment
such as a Resource Fair, Food Pantry, and Resident Assistance
block. Apartment Life provides activity plans but also welcomes
creativity.
- The Resident Services program is unique and you can find more
details here: .
- Near the top of the application where it says "Current
Company," if you attend a local church, share the name of your
church there. Or, you can share where you work.
SERVICE COORDINATION
To ensure programs flourish in excellence, the Coordinator of
Resident Services will:
- Create a monthly calendar to include consistent Youth
programming, as well as monthly adult and family events.
- Coordinate with corporate, government, and non-profit partners
to deliver quality programs tailored to the unique needs of each
community if needed.
- Personally oversee each activity and ensure they run as
planned.
- Communicate effectively and regularly with the onsite
staff.
- Meet virtually on a weekly basis with AL supervisor to discuss
programs, goals, and service implementation.
- Report activity and impact each month.
STEWARDSHIP
Stewardship is a principle that speaks into every facet of this
position. Coordinators have the privilege of working with other
non-profits, city initiatives, the local church, and like-minded
businesses to carry out the resident service plan. The coordinator
has core responsibilities that help steward the relationships we
have been entrusted with. These include:
- Ensuring Apartment Life's core values are at the center of
decision-making.
- Viewing their individual goals as part of the common regional
goals in recruiting, growth, people impact, client relationships,
operations, and strategizing on how to be an active part in making
the overall goal a reality.
- Ensuring their administration time is consistent and effective
and understanding that their individual tasks impact the work of
others and how our clients and partners perceive value.
- Coordinators are also required to steward resident
relationships, money, access to clubrooms, and many other aspects
of the program with excellence. It is imperative that Coordinators
act with utmost integrity in every area.
BACKGROUND, EXPERIENCE, AND EDUCATION
- 3+ years' experience in outreach and/or ministry preferred.
Experience serving in low-income communities preferred.
- Bachelor's Degree in social work or related field
preferred.
- Experience in outreach and/or ministry preferred. Experience
serving low-income populations and/or in social impact work is a
plus.
- Bilingual (Spanish) preferred but not required.
- Ability to work with local charities, food banks, and research
unemployment resources.
- Ability to provide after-hours service as needed (will be able
to plan in advance).
- Ability to commit 1 year (the role is long term, but we ask for
an initial commitment as we believe building trust and relationship
with residents is crucial for success).
COMPETENCE
The skills necessary to execute the requirements of this role
are:
- Communication skills (verbal/written)
- Event planning skills, including administration
- Networking skills
- Time-management/organization
- Conflict resolution
- Professionalism
- Tech/computer skills
- Multidisciplinary communication
Coordinators Must:
- Be 18 years of age or older.
- Be legally eligible to work in the United States (at least one
coordinator if serving as a team).
- Have basic fluency in English to compose marketing elements for
the community and required reports for the property management
company (at least one coordinator if serving as a team).
- Possess a current driver's license and liability insurance, and
access to a form of reliable transportation to complete coordinator
duties such as shopping for events and connecting with
vendors.
- Be physically able to use stairs, bend, sit, stand, stoop,
carry up to 25 pounds (at least one coordinator if serving as a
team).
- Due to the responsibilities of the role, including access to
apartment community information and resources, property funds for
events, and the potential for interacting with children, all
coordinators must have the ability to pass a criminal background
check in compliance with federal, state, and local law.
- Have the availability to commit weekly hours to perform job
responsibilities.
- Be able to make the minimum of a one-year term commitment to
serving in the apartment community.
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Keywords: Apartment Life, Federal Way , Coordinator, Other , Seattle, Washington
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