CLIENT DELIVERY MANAGER - DATA & SOFTWARE ENGINEERING

Company: Reply, Inc.
Location: Seattle
Posted on: October 24, 2024

Job Description:

Spur Reply, part of the Reply group of companies, delivers go-to-market consulting that drives results that matter. Their mission is to help clients turn customer, partner, and employee experiences into competitive advantages. In today's competitive environment, traditional go-to-market strategies often fail due to siloed approaches and lack of thought partnership. Spur Reply's end to end expertise, relentless client obsession, and disciplined and human approach bridges data, processes, and strategy to drive business results-empowering you to design innovative strategies, magnify audience engagement, accelerate business growth, increase partner effectiveness, and fuel execution excellence.We are seeking a Client Delivery Manager - Data & Software Engineering for the Ecosystem Engineering Services team with strong expertise in data architecture, software development, and strategic planning. This role involves leading the development and implementation of software and data strategies, adapting complex data systems and applications to meet customer needs, and identifying business opportunities through data-driven insights and software solutions. The ideal candidate will excel in delivering clear and effective presentations, both for data analytics and software products.Responsibilities

• Collaborate with senior management and clients to define and deliver innovative software and data solutions that align with business objectives.
• Manage a team of up to 7 Engineering Consultants, providing guidance and support in both software development and data engineering projects.
• Lead project teams to ensure successful delivery while maintaining strong, long-term client relationships.
• Act as the technical subject matter expert (SME) for both software and data engineering teams, offering insights and direction on complex technical challenges.
• Oversee financial aspects of projects, including reporting, budget estimations, and contract management, ensuring alignment with client and company goals.
• Contribute to the ideation and development of new services and products, driving innovation in both software and data engineering domains.
• Serve as a senior individual contributor on select high-impact projects, providing hands-on technical leadership where needed.Minimum Requirements
  • Degree in a technical field: Computer Science, Data Science, Information Systems, Mathematics, or related field.
  • 5 years of experience in Data and/or Software Engineering, with 2+ years managing a team of engineers or developers.
  • Extensive experience with Cloud Solutions, including Azure and AWS, as well as experience architecting software and data solutions across multiple platforms.
  • Proficiency in designing and implementing scalable solutions for data pipelines, software development lifecycles, and system architecture.
  • Strong analytical and problem-solving skills to adapt software and data strategies to meet customer needs.
  • Expertise in data strategy and decision support systems, including identifying opportunities and risks from both software and data perspectives.
  • Proven ability to manage and lead teams effectively, including cross-functional collaboration and strategic planning.Preferred Qualifications
    • Strong client management skills.
    • Excellent communication and presentation skills.About ReplyReply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.The base compensation range for this full-time position is between $120,000 - $150,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, a Talent Acquisition Partner can provide relevant details during the interview process.Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at to learn more about our open roles.
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Keywords: Reply, Inc., Federal Way , CLIENT DELIVERY MANAGER - DATA & SOFTWARE ENGINEERING, Executive , Seattle, Washington